Services Provided

General

AdPro™ is delivered as a service consisting of a client app that interacts with a cloud hosted server. The client app requires internet connectivity to function properly. Eclipse Services will provide continuous availability of the server with the exception of occasional maintenance windows. Between 4 and 5 am any morning there might be a brief outage for updates.

AdPro™ is licensed by the simultaneous user. The definition of "simultaneous user" is at the sole discretion of Eclipse Services. In general it means the users who have recently interacted with application.

Sending Email

AdPro™ can use your email account to send messages to customers who have email addresses saved in their customer or contact info. Messages are composed by you in AdPro™ and sent upon your explicit request. Messages may be customized for each customer. Message may also include attached reports generated by AdPro™ such as receipts, invoices and account statements.

AdPro™ will not read, modify, or delete messages in your email account. A copy of messages sent through AdPro™ may be saved in your email account when you have the appropriate setting enabled in your email account settings. If you so choose, a copy of messages sent can also be saved in the Customer Communications stored in AdPro™. There is no connection between messages saved in Customer Communications and your email account.

Acceptable Uses

General

AdPro™ may be used as described in your contract with Eclipse Services and documents provided with the product. You are not allowed to decompile or reverse engineer the code. Nor are you allowed to use non-public server APIs for your own application.

Sending Email

You may send messages using AdPro™ to customers to whom you have an existing relationship. The message content should be related to your business with those customers. You may also send occasional messages to prospective customers. Repeated unsolicited messages, abusive messages, fraudulent or illegal activity may result in revocation of your permission to send emails from AdPro™.