Customer Resources
Most AdPro documentation is found directly on the forms and reports in AdPro, once you have logged in. We add new documentation frequently.
Click the green question mark icon for detailed information about the form or report you’re working on. This icon is usually found near the Save button or the Search button.
If you’d like to talk with a human, please contact us at 484-462-4300 (press 1 for support). You may have to leave a message but we’ll call you back asap. Or, send an email to support@eclipseservices.com.
Finally, please contact us whenever possible using the Send Support Message item from the Help menu (upper right) in AdPro. Fill in your email address, subject, and a description of the problem. When you send a message this way AdPro will (in most cases) include any error message you’ve just encountered, which means you don’t have to re-type it and we can see the problem more clearly on our end.
