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"Eclipse is so responsive. When my new staff member needed help with
AdPro, I suggested she use the built-in email form to get it. She
doubted you'd respond, because most software companies don't in a
timely manner. But you did, immediately. It's unusual to find a
software company that really responds to your questions and problems,
and quickly."
— Melissa, Publisher, Daily Sundial
"In my experience with Eclipse support I
have always found them to
be reliable, prompt, skilled, and courteous. For example, I
recently encountered a problem trying to update an Adpro security
certificate. I immediately called upon Eclipse
support.
Without delay, they jumped in and found a quick resolution for
me. This was critical because I was already working on
another
serious failure in our data center. Without Victor, I would
have
been sunk. Many thanks to the Eclipse support team!"
— John Geesling,
Enterprise Security Analyst, Texas Tech University
"There is absolutely no sign, actual or
perceived, of speed
degradation when our office is at its busiest. Most other apps or
databases will show signs that they're being stressed with that many
users working, but AdPro does not. And we're running it on a pretty
low-end Power Mac G5 server."
— Eric Jacobs,
General Manager, Daily Pennsylvanian
"The installation was painless."
— Chris Richert,
General Manager, Columbia Chronicle
"Your company is one of the few where we
still get fast and accurate support every time."
— Robert Taylor,
Assistant Systems Manager, Florida Today
"Wow! The smaller statements are awesome.
You guys are great!!!"
— Kim,
Accountant, State Press
"I LOVE you guys! We never got this kind of
service with our old partner. Since we have started with AdPro we have
already had more communication in 3 months than we did in 4 years with
the old software vendor—that is a good thing!"
— Brad Arendt,
General Manager, The Arbiter
"We are really impressed with how robust
AdPro is, and how smoothly it runs. Of all the other programs and
people I've talked to, your company is the best at answering questions,
training, and making sure the system functions as it should."
— Pat McHale,
Production Manager, The Exchange
"AdPro is so easy to use. I love that
someone always answers the phone when I call for support."
— Jackie,
Classifieds Manager, Yale Alumni Magazine
"With AdPro, I'm doing things now that I
could never do before, such as tracking my reps' sales goals. I'm your
best friend down here in Florida."
— Diane,
Publisher, Community News Publications
"You all have a wonderful product and
excellent customer service!"
— Fred Eaker,
Systems Administrator, The Technician
"We love the PayPal feature. That is the
best
thing ever. It is so much easier entering the payment through AdPro
than having to deal with our credit card terminal anymore." (after
implementing AdPro's automatic credit card processing)
— Dawn,
Advertising Manager, Daily Toreador
"I’ve been working with the
upgrade and I want to thank you for some of the changes. I especially
like the auto apply button on the payment screen. That feature alone is
saving me a tremendous amount of time. I also appreciate the new
payment button at the bottom of the find customer screen. Add to those
changes the improved instruction manual and there is no doubt all of
you have been working hard to make all of your customers happy."
— Jackie,
Advertising Sales Adviser, Kansas State Collegian
"I think AdPro is just fabulous. I always
tell
people how great you guys are to work with. [On a satisfaction scale of
1-10] I've always been a 10."
— Susan,
Former General Manager, Yale Daily News
"Our revenues this year are up and the
demands on my time are down. It must be due to AdPro because that's the
only thing that has changed around here. My part-time assistant left
two months ago because there wasn't enough for her to do, and I'm not
planning on replacing her. I told my boss if he ever buys a new
software program I'm quitting. We're staying with AdPro."
— Patty,
Accountant, The Daily Kansan
"The financial side of AdPro has really made
my life simpler. It has also made my staff more disciplined in getting
ads in."
— Robert Sage, Business
Manager, The Daily Titan
"I did payroll for the sales reps yesterday,
helping [our accountant] out. She used to stay until 9 pm figuring out
their commissions every other Thursday. Thanks to Keith for
putting our commission structure into AdPro, and to Victor or Rob
or whoever wrote this into AdPro, for saving us hours of work."
— Faith, Business
Manager, Arizona Daily Wildcat
"We never entered our classified section
into
the state competition before because we didn't think it was good
enough. Since we started working with AdPro, this year we entered and
won first place. We also won at a national level, winning 3rd place at
CNBAM."
— Dar Beachy, Former Business Adviser,
Daily
Vidette
"AdPro 4 balances to my university GL and
I'm as happy as a clam."
— Susan, Business Manager, Indiana Daily
Student
"I'm completely spoiled. I don't even have
to think about what an ad costs when I enter it, it just always comes
out right."
— Daven, Advertising Coordinator, Daily
Lobo
"One of the great things about AdPro is how
small
the company is. You have instant access to the staff. They're so
willing to bend over backwards to help you."
— Deanna, Accountant, Daily Utah Chronicle
"Thanks to AdPro we will be in the black for
the first time since I have been the director. The other years, we have
broken even."
— Bob Bajackson, Director,
University Star
"This last issue we had a record for our
most line ad quantity and
highest line ad income ever! Over 1/3 of the total ads came from
online." (after installing AdPro Online)
— Brian Linden, Former Co-Publisher, The
Central
Florida Future and Seminole Chronicle
"I love it. It's so intuitive. [My
predecessor] showed me the way around it a
little, but honestly, it's just so easy to use that I really haven't
had
many questions."
— Andrea, Former Office Manager, The Utah
Statesman
"I love it. I would never go back to our old
system."
— Carolyn, Accountant, Daily
Lobo
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